Warranty Policy


Trifecte products have been manufactured under the highest standards of quality and workmanship. Trifecte warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home, that this product will be leak- and drip-free during normal use and all parts and finishes of this product will be free from defects in material and manufacturing workmanship.


If this product should ever develop a leak or drip during use, Trifecte will FREE OF CHARGE provide the parts necessary to put the product back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use and service. Replacement parts may be obtained by calling 1-801-800-9309 or email cs@Trifecte.com. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Trifecte parts is not covered by this warranty.


This warranty is extensive in that it covers the replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Trifecte will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this product. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.


Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, nation to nation. Trifecte will advise you of the procedure to follow in making warranty claims. Simply write email to cs@Trifecte.com. Explain the defect and include proof of purchase and your name, address, area code and telephone number.

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